DEX Power
The tool your team needs to go far and beyond. It will reveal the hidden truths towards optimizing productivity and growing your business.
Get to know the user experience
In the age of fast digital transformation and complex technology, maintaining a good DEX is paramount. With the rise of hybrid and remote work, DEX has become even more crucial to have a better-quality work environment and to improve business productivity.
DEX evaluates how employees experience applications and devices, and collects data to identify and solve problems in real-time. The goal is to provide the best user experience to increase well-being and productivity.
Overa provides Real-Time visibility to better understand employee needs. It has Self-Service options to reduce the burden of support tickets and uses AI to learn in order to resolve problems even before they arise.
Verum
Our DEX agent can be installed on user devices and provides extensive interaction possibilities.
1) Accessibility and compatibility
It can be installed on smartphones and tablets (non-Apple), traditional PCs, and virtual desktop infrastructures (VDI). It is compatible with Windows and Linux.
2) This is how it works
DEX collects operating system data, device operation, user interaction, application usage and performance, and data from other enterprise tools (ERP, CRM, HR).
3) Real-time solutions for users
Send remediation instructions and satisfaction surveys.
4) Its power
Capable of collecting more than 50 signals, the agent allows personalization according to the customer’s functional and compliance requirements. It uses the QUIC protocol (Quick UPD Internet Connections) to ensure security and efficiency, and it operates transparently without affecting the user experience and with low resource consumption.
Get to know the user experience
Get your demo of Overa DEX. Contact one of our agents.